IT Helpdesk

PC Assistance

We provide comprehensive solutions for resolving technical issues related to computers, laptops, and other devices, ensuring seamless functionality and performance.

Key Aspects:

  • Remote Support
    Get expert help from anywhere with our remote assistance services to diagnose and resolve PC issues quickly.

  • Troubleshooting
    Our specialists identify and fix software errors, hardware malfunctions, and connectivity challenges.

  • Driver Updates
    Stay up-to-date with the latest drivers for improved device compatibility and optimal performance.

  • Configuration Assistance
    We assist with setting up software, peripherals, and network connections to ensure smooth operation.

Printer Troubleshooting

We specialize in resolving printer-related issues to ensure smooth and uninterrupted printing operations.

Common Problems We Address:

  • Connection Issues
    Diagnose and resolve printer connectivity problems, whether wired or wireless.

  • Print Queue Problems
    Clear jammed print queues and address stuck print jobs for seamless printing.

  • Driver Updates
    Ensure the correct and up-to-date printer drivers are installed for optimal performance.

  • Paper Jams and Errors
    Identify and fix paper jams, resolve error codes, and address print quality concerns efficiently.

Email Configuration

We provide expert assistance in setting up and managing email accounts for seamless communication and productivity.

Key Services Include:

  • Account Setup
    Configure email accounts across devices, ensuring secure and efficient access.

  • Server Settings
    Optimize incoming and outgoing server configurations for smooth email delivery.

  • Synchronization
    Enable syncing of emails, calendars, and contacts across multiple devices.

  • Troubleshooting
    Resolve common email issues like login errors, sending/receiving problems, and connectivity concerns.

  • Security Enhancement
    Implement advanced security settings to protect against unauthorized access and spam.

Payment


General Refund and Cancellation Policy
At ForteGRC, we strive to ensure our customers are 100% satisfied with our services. If you are unsatisfied with your purchase, we’re here to help.

Refunds
You have 30 calendar days to request a refund from the date you purchased the service. To be eligible for a refund, you must submit your request within this period and the reason for dissatisfaction should be valid and within the scope of our service.

Once we receive your refund request, we will inspect it and notify you that we have received it. We will immediately notify you of the status of your refund after inspecting the request. If your refund is approved, we will initiate a refund to your credit card (or original payment method). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Cancellations
If you wish to cancel your service, please do so within 24 hours of purchasing the service. A full refund will be issued in such cases.

Call Us: +1(888)698-8827